The Mission of the City of West Palm Beach

To protect and enhance the quality of life through providing
efficient and effective customer-focused services.

The City's Vision

West Palm Beach will be a vibrant, attractive and safe City recognized as a model community which:

• Takes pride in history, diversity and environment

• Promotes and enjoys community respect, pride and cooperation

• Provides visionary and creative governmental leadership

• Is a celebrated cultural and recreational destination

• Values its public employees and recognizes their achievements

The Core Values

The 5 Strategic Priorities of the City of West Palm Beach

1. Promote a Safe and Secure Community:

   - Our goal is to eliminate and prevent visible disorder and assure community safety. We will strive for:

   • Increased partnering between community organizations and the Police Department;

   • Aggressive Code Enforcement city-wide;

   • Education of Citizens to prevent root causes of crime.

     
     
2. Engage citizens through the provision of exceptional customer service and systems focused on increasing positive citizen, neighborhood and government interaction:

   - Our goal is to develop a high level of citizen-government interaction. We will strive for:

   • Friendly, considerate and timely customer service;

   • More partnerships with Neighborhood Associations;

   • Responsiveness and innovation;

   • Increased communication between the City and its Customers and Employees;

   • Continuous quality improvement.

     
     
3. Promote opportunities for Youth, Family and Community:

   - Our goal is to develop a healthy family-oriented environment. We will strive for:

   • Improved ratings on Customer-Satisfaction Surveys;

   • Celebration and inclusiveness of our Cultural Diversity;

   • Enhanced Recreational Programs and Facilities;

   • Attractive and appealing Parks and Green Spaces;

   • Increased availability of Affordable Housing units and Home Ownership opportunities.

     
     
4. Enhance Fiscal Stability without sacrificing Quality of Services:

   - Our goal is to ensure prudent management of tax dollars. We will strive for:

   • A steadily increasing Tax Base;

   • Ways to decrease Millage Rates (i.e. property taxes);

   • A steadily expanding Fund Surplus;

   • Joint Private/Government Partnerships;

   • Increased Grant Funding;

   • Increased Quality of Services.

     
     
5. Develop an economic development plan to encourage and attract commercial and residential investment:

   - Our goal is to provide an environment that attracts economic development. We will strive for:

   • Development of a business plan;

   • Creation and retention of jobs;

   • Collaboration to leverage relationships;

   • Provide housing opportunities.